How will work pass between Essential Assistant and the client?
Work is either e-mailed, posted, faxed or couriered.
How will work be presented to the client?
When we are contacted to provide a service we will discuss with the client the style in which the work is to be presented, whether this be in any particular house-style or template.
What if the service I am after is not listed on your website?
If there is a service you would like assistance with but isn't listed below please contact us and we'll be happy to discuss your requirements. If it is something we are unable to assist you with, we will try and recommend a company who can.
What are the Essential Assistant opening hours?
Our opening times are Monday to Friday 9.00am to 5.00pm. However, we do also operate flexible working hours should you wish for work to be undertaken outside of these hours.
How quickly is work turned around?
We aim to have all general administration work such as word-processing, spreadsheets and data input turned around within 24-48 hours. Same day work will incur additional charges as per our terms and conditions. Larger projects will be completed within a time scale agreed with the client.
Do the prices mentioned include VAT?
Essential Assistant are not VAT registered and will therefore not charge VAT.